Service

Service is an important part of what we do

Partnerships creates success. This is a core belief at ME Production. Through our uncompromising pursuit of excellence, we aim to be our customers preferred partner in servicing gearboxes and exhaust gas cleaning systems. Our world-class “Time-2-Service” concept ensures that our customers have the best possible experience from beginning to end – and beyond. The core elements in our pursuit of customer satisfaction is:

- Second-to-none service quality
- High quality reporting for maximum clarity
- Customer in focus - always
- Reliable delivery times

Our goal is to maintain and improve internal and external customeroritented processes aiming to be our customers preffered supplier on Service.

We are on a mission

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Service with a clear vision

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Service areas

We offer service within the following business areas

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Service Solutions

Spare Parts

Genuine spare parts are available with day-to-day delivery on urgent cases, and we have warehouse facilities in Denmark, China, Singapore and Panama.

Retrofit

We continuously develop our products, and we have a portfolio of upgrade solutions which can improve the overall performance and reliability.

Tailored or standard Service Agreement

We offer standard or tailormade service agreements to fit specific customer needs. 

Technical Support

In our service agreement programs re-active and pro-active.

Repair Service Hubs

We have Servicecentre in Europe, and in the Eastern and Western hemisphere. And repair hubs i Benelux, Turkey, China. Soon we will be located in the US coast line and Panama.

Kim Pedersen 
Service Manager
Email: krp@meproduction.dk
Phone: +45 2897 7929