Service
Service is an important part of what we do
Partnerships creates success. This is a core belief at ME Production. Through our uncompromising pursuit of excellence, we aim to be our customers preferred partner in servicing gearboxes and exhaust gas cleaning systems. Our world-class “Time-2-Service” concept ensures that our customers have the best possible experience from beginning to end – and beyond. The core elements in our pursuit of customer satisfaction is: Second-to-none service quality, high quality reporting for maximum clarity, customer in focus - always, reliable delivery times.
Our goal is to maintain and improve internal and external customer-oritented processes aiming to be our customers preffered supplier on service.
Service Solutions
Spare Parts
Genuine spare parts are available with day-to-day delivery on urgent cases, and we have warehouse facilities in Denmark, China, Singapore and Panama.
Tailored or standard service agreements
We offer standard or tailormade service agreements to fit specific customer needs.
Retrofit
We continuously develop our products, and we have a portfolio of upgrade solutions which can improve the overall performance and reliability.
Global Service
We have Servicecentre in Europe, and in the Eastern and Western hemisphere. And repair hubs i Benelux, Turkey, China. Soon we will be located in the US coast line and Panama.
Kim Pedersen
CCO
Email: krp@meproduction.dk
Phone: +45 2897 7929